Under Our Feet
It was late and one of the three-person teams had been watching the same team member load pallets of product onto trucks for six hours. It was the second day of the Continuous Improvement Kaizen event....
Category: Respect the Individual
The Angry Warehouse Manager
Carlos stood up. “We stopped auditing the meat cases months ago. It was waste.” John, the warehouse manager, looked like he was ready to explode. We were sharing findings at the end of a...